Return & Refund Policy

At Pawquette, each piece is individually engraved and crafted with care to celebrate the day your pet became family. Because of the personalized nature of our products, all sales are final. We do not accept returns or issue refunds.

Please note:

• No Returns/Refunds: All products are made to order and cannot be returned or refunded.

• Natural Variations: The final product may differ slightly from the photos shown. Each item is individually engraved, making your keepsake one-of-a-kind.

• Shipping & Handling: We are not responsible for damages sustained during the shipping process. If your order arrives damaged, please contact the carrier directly to file a claim.

We encourage you to carefully review your customization details before placing an order to ensure accuracy.

If you have questions before purchasing, please contact us — we’re happy to help.